{"id":7811,"date":"2026-08-16T16:41:06","date_gmt":"2026-08-16T16:41:06","guid":{"rendered":"https:\/\/living.liva.world\/faq\/"},"modified":"2026-08-16T16:45:03","modified_gmt":"2026-08-16T16:45:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/living.liva.world\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”3%” constrain_group_1=”yes” bottom_padding=”3%” left_padding_desktop=”25%” constrain_group_2=”yes” right_padding_desktop=”25%” left_padding_tablet=”20%” constrain_group_4=”yes” right_padding_tablet=”20%” left_padding_phone=”24px” constrain_group_6=”yes” right_padding_phone=”24px” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” zindex=”10″ overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.8″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” parallax_bg=”true” parallax_bg_speed=”fast” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”right” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bottom_padding=”3%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][nectar_responsive_text inherited_font_style=”default” text_color=”#B22222″ font_size_desktop=”3vw” font_size_tablet=”5vw” font_size_phone=”8vw” font_line_height=”1.1″ text_direction=”default”]\n

Frequently Asked Questions<\/h3>\n[\/nectar_responsive_text][\/vc_column_inner][\/vc_row_inner][toggles style=”minimal_shadow” accordion=”true” accordion_starting_functionality=”default” border_radius=”20px”][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Where do you operate?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]We operate in Salzburg and St. Gilgen on Lake Wolfgang<\/strong>. There we offer fully furnished apartments for short- and long-term stays.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”What is the difference between daily and monthly rentals?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]With daily rental<\/strong>, you can book the accommodation flexibly for individual days or shorter stays. Monthly rental<\/strong> is available from a minimum rental period of one month and is based on a rental agreement.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Are the apartments fully furnished?”]
Yes. Our apartments are fully furnished and move-in ready<\/strong>. This includes, among other things, a fully equipped kitchen, living and sleeping areas, and the essentials for everyday use. <\/div>[\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”What cancellation policy applies to daily rentals?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]For cancellations up to 14 days before arrival<\/strong>, the booking amount is refunded 100%<\/strong>. For cancellations within 14 days of arrival<\/strong>, no refund is possible.[\/nectar_responsive_text][\/toggle][toggle color=”Accent-Color” heading_tag=”h3″ heading_tag_functionality=”default” title=”Can I bring pets?”][nectar_responsive_text inherited_font_style=”default” font_size_min=”14px” font_size_max=”20px” font_size_desktop=”1.1vw” font_line_height=”1.6″ text_direction=”default”]\n

Yes, dogs are very welcome. We\u2019re dog owners ourselves and love having four-legged guests. <\/p>\n

For pets, we charge a surcharge of \u20ac65 per stay<\/strong>. This covers the additional cleaning effort so the apartment can be thoroughly cleaned and handed over odor-free for the next guests. <\/p>\n

Simply add your pet directly when booking using the \u201cPet\u201d option<\/strong>. The surcharge will then be applied automatically.[\/nectar_responsive_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”3%” constrain_group_1=”yes” bottom_padding=”3%” left_padding_desktop=”25%” constrain_group_2=”yes” right_padding_desktop=”25%” left_padding_tablet=”20%” constrain_group_4=”yes” right_padding_tablet=”20%” left_padding_phone=”24px” constrain_group_6=”yes” right_padding_phone=”24px” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” zindex=”10″ overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.8″…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7811","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/living.liva.world\/en\/wp-json\/wp\/v2\/pages\/7811","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/living.liva.world\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/living.liva.world\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/living.liva.world\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/living.liva.world\/en\/wp-json\/wp\/v2\/comments?post=7811"}],"version-history":[{"count":1,"href":"https:\/\/living.liva.world\/en\/wp-json\/wp\/v2\/pages\/7811\/revisions"}],"predecessor-version":[{"id":7812,"href":"https:\/\/living.liva.world\/en\/wp-json\/wp\/v2\/pages\/7811\/revisions\/7812"}],"wp:attachment":[{"href":"https:\/\/living.liva.world\/en\/wp-json\/wp\/v2\/media?parent=7811"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}